Warranty & Guarantee Policy

At Manibhadra Enterprises, we value your trust and satisfaction. All warranty and guarantee services are provided directly by the respective Manufacturer/OEM.
We act solely as a facilitator between the customer and the manufacturer to help resolve issues smoothly.

Please note, Manibhadra Enterprises is not liable for any compensation related to:

  • Loss of life

  • Damage to property or business

  • Consequential damages resulting from defective products

Warranty

“Warranty” refers to the period during which the Manufacturer/OEM (or Manibhadra Enterprises, if the product is unbranded) will:

  • Repair or service the product in case of any manufacturing defect or significant loss of performance.

  • Return the repaired product to the customer within the specified time.

Guarantee

“Guarantee” refers to the condition where, if the product cannot be repaired due to a manufacturing defect or major performance issue within the specified period, the Manufacturer/OEM (or Manibhadra Enterprises for unbranded items) will:

  • Replace the defective product with a new unit and return it to the customer.

Process of Claiming Warranty / Guarantee

For Branded Electrical Products

  1. Contact the respective OEM/Brand Manufacturer directly for claiming warranty/guarantee.

  2. Provide a valid invoice from Manibhadra Enterprises as proof of purchase.

  3. You can find OEM contact information:

    • On the product packaging, or

    • In the “Customer Care Information” section below.

For Generic / Non-Branded Electrical Products

If you are based in or visiting Bengaluru, you can visit our store directly for assistance.

If you are from another location, please follow the steps below:

  1. Contact us on our official number (+91 78160 62494) to confirm warranty/guarantee eligibility.

  2. Pack the product securely and send it through a reliable courier service (courier cost borne by customer).

  3. Address your parcel to:

    Manibhadra Enterprises
    No. 90/3, 3rd Main Road, 7th Cross Road,
    Chamrajpet, Bengaluru, Karnataka – 560018
    Phone: +91 78160 62494

  4. Mention your address, phone number, order ID, and warranty/guarantee claim clearly.

  5. We will inspect the product and forward it to the OEM for claim processing.

  6. Once the repaired/replaced product is received, we will courier it back to your provided address.

Eligibility & Liability Conditions

  • The product must be installed by a government-licensed electrician and must not be tampered with.

  • Warranty/Guarantee does not cover:

    • Incorrect installation

    • Wrong product selection

    • Consequential, human, or installation damages

  • The OEM’s decision on repair/replacement is final and binding.

Customer Care Information of OEMs

Legrand

📞 1800 233 5858 | 1800 200 5858 | 022 6774 5858
📧 customer.care@legrand.co.in
🌐 https://www.legrand.co.in/

Polycab

📞 1800 267 0008 | 02676-227600
📧 cs@polycab.com
🌐 https://www.polycab.com

Contact Manibhadra Enterprises

📍 Address:
No. 90/3, 3rd Main Road, 7th Cross Road, Chamrajpet,
Bengaluru, Karnataka – 560018

📧 Email: sales@manibhadraenterprises.com
📞 Phone: +91 78160 62494
🧾 GSTIN: 29BYWPB8247B1Z3

📍 Google Business Profile: View on Google Maps
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